CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Fantastic service.The staff was knowledgeable friendly and quick. I will be returning.
Raleigh, NC
Did an absolutely great job on my Tundra. Great work at a great price - couldn’t be happier.
Raleigh, NC
Diagnosed the problem fast. Thank you.
Raleigh, NC
I had an issue with my car since I purchased it, the sun roof was damaged/not sealed properly. I took it to toyota three separate times to have them tell me nothing was wrong with it. I brought it to Jared and he diagnosed the problem immediately, he drove it to toyota so it was repaired under my warranty and had it ready the next day. Incredible, fast service with someone who obviously knows what he’s doing. Will be bringing my vehicles to Raleigh Import Services from now on!
Raleigh, NC
