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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Raleigh Import Services is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Raleigh Import Services we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
Disagree
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Raleigh Import Services in Raleigh

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Awesome car service and great auto shop! Had me in out no problem. The entire process was seamless. They care about their customers and I would highly recommend!

Raleigh, NC

, 10/07/2026

I can’t say enough good things about Raleigh Import Services! I contacted them to have a pre-purchase inspection done on a vehicle I was considering buying for my daughter. From the very first phone call, Chris was absolutely wonderful to work with. He was friendly, professional, patient, and genuinely took the time to answer all of my questions and make sure I understood the process. The owner personally performed the inspection and was extremely thorough. What impressed me the most was that they didn’t just do an inspection and hand me a report—they actually took the time to explain what they found and give me their honest opinion. Chris ultimately advised me not to purchase the vehicle. That meant a lot to me because they could have simply done the inspection, collected their money, and sent me on my way. Instead, they cared enough to be completely honest with me and help me avoid making a potentially expensive mistake. As a mom trying to find a reliable vehicle for my daughter, having someone I could trust during the process was incredibly important to me. I left feeling like they genuinely had my best interest at heart. If you’re buying a used vehicle—especially an import—I highly recommend Raleigh Import Services. Their honesty, professionalism, communication, and willingness to look out for their customers are exactly what you want from a shop. Thank you to the owner and especially Chris for taking such good care of me and helping me make the right decision! ⭐⭐⭐⭐⭐

Raleigh, NC

, 10/06/2026

I generally don't reviews products or companies, but I went to Raleigh Imports after a troubling auto repair encounter and found them to be honest, expert technicians and genuinely caring. I am a 78 yr old widow and was scammed and left with an undrivable car. Five stars is not enough.

Raleigh, NC

, 10/05/2026

Professional, prompt, reliable, honest and super nice!

Raleigh, NC

, 10/04/2026

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Partners

  • ASE (Automotive Service Excellence)